Stakeholder - who is this?
It would seem, not so long ago the presence of anyThe company in the market depended only on turnover. But to date, the position of the enterprise is affected by the way consumers, municipal and state authorities, the media, shareholders, and so on perceive it. Each past year shows that the need for cooperation with these groups is perceived by the market as an important coordination task. Transformations of this kind have found reflection in the new term - "stakeholder management." Further in the article we will discuss this definition in more detail.
Consider the concept of stakeholders. There is a certain group of individuals or organizations that invest their resources and capital in the company. In addition, they contribute to the growth of purchasing power, the dissemination of information about the firm and so on. A steakholder is a person (legal or physical) with specific interests, rights or requirements. They are presented and directed towards the system and its properties. This is the general meaning of the word "stakeholder". It can be said in other words that there is management of relations between the parties concerned. In the modern world, stakeholders are organizations or groups of individuals that are the foundation of the success of any organization.
It can also be said that the stakeholder isan organization (an individual) that has a direct impact on the system. As such, there is no classification of groups, but one can cite the most common examples. The following groups can be distinguished as groups:
- The buyer (the acquiring party). Here the stakeholder is an individual or an organization that purchases the goods (service) from the contractor. In the person of the buyer, the customer, the wholesaler or the owner act.
- Client. A person (legal or physical) acquiring goods (service).
- Provider. In this case, we mean the party with which the contract of supply of a particular product (service) is concluded.
- Manufacturer. This person is responsible for the performance of work that must meet the needs of the user.
- Consumer. This person (group of persons), which benefits from the operation of the goods (services).
- Accompanying party. A person (physical or legal) who provides services to accompany the goods.
- Liquidator. A person (legal or physical) who is seizing and writing off the system in question, as well as all related services.
- Inspector. A person who checks compliance with the required standards when putting the system into operation.
- Regulatory authority. A person (physical or legal) who checks the system during operation for compliance with requirements.
- The Creator. A person who is engaged in the creation of projects, testing of goods (services), and also performs the main development tasks.
As you can see, each system consists of certainstages. This is the development of the project, its production and implementation, operation and subsequent liquidation. Each stage is served by a certain category of stakeholders. They have their own interest in the newly created system. Specific actions are needed to accurately identify and approve the entire set of stakeholder needs.
Stakeholders are obliged to establishin each project different goals for achieving high quality of the goods. Subsequently, the organization undertakes to perform audits on its provision in accordance with the approved plan. The purpose of such events is to identify at all stages of development all the necessary nuances to ensure the correct development of the product. This, in turn, allows you to achieve high quality products (goods).
Management of risks
A steakholder is a company that has a certaininterest in the system in terms of risk management. The constituent parts of this process include the description of categories, technical and coordination tasks, as well as all limitations and assumptions. In addition, it is necessary to create and constantly maintain a risk profile, which indicates the importance of each of its species separately. All these items must be documented and formalized without fail. The criteria are determined by the importance that the stakeholders themselves establish. It should be borne in mind that the risk profile can change from time to time. All information on deviations must necessarily be provided to stakeholders. In turn, they conduct an analysis of possible risks. If necessary, they also decide what actions should be taken to optimize the process. In the event that the stakeholders take the risk with the maximum value, then it must be constantly monitored in order to determine the necessary possible actions in the future.